At Shree Imprints, we are dedicated to delivering high-quality academic publishing services and print materials. Due to the customized and service-based nature of our work, we have the following refund and return policies:
1. Refund Policy
- Refunds are not applicable once a project has been initiated, including stages like manuscript formatting, design, editing, or printing.
- Advance payments or milestone-based payments are considered confirmation of the client’s intent to proceed with our services and are non-refundable.
2. Return Policy (For Physical Products)
- If you receive damaged or defective printed copies, you must notify us within 7 days of delivery via email, along with clear photos of the damage.
- Upon review and approval, we will offer a free reprint or replacement of the affected copies.
- Returns are not accepted for reasons such as spelling errors or design issues if the client had approved the final draft before printing.
3. Digital Deliverables
- All digital products, including formatted manuscripts, cover designs, and soft copies, are non-returnable and non-refundable once delivered.
If you have concerns regarding your order or service, please reach out to us at pkpraharaj@gmail.com. We strive to address every genuine case fairly.